k8k8 Casino – Privacy Policy

1. Who We Are

k8k8 Casino ("k8k8", "we", "us", "our") operates the online gaming platform accessible at k8k8.lat (the "Platform"). k8k8 is the data controller responsible for the personal data of players and visitors who use the Platform.

This Privacy Policy applies to all personal data collected through the k8k8 website, account registration process, deposit and withdrawal transactions, customer support interactions, and any other service provided by k8k8 to players based in the Philippines and elsewhere.

If you have any questions regarding this Privacy Policy or how k8k8 handles your personal data, please contact our Data Privacy Officer at [email protected].

2. Personal Data We Collect

k8k8 collects personal data in a number of ways — directly from you when you register or interact with the Platform, automatically through your use of the Platform, and in certain cases from third parties such as payment processors and identity verification services.

2.1 Data You Provide Directly

• Identity data: Full legal name, date of birth, gender, nationality;
• Contact data: Email address, Philippine mobile number, residential address;
• Verification data: Government-issued ID (UMID, passport, driver's licence), proof of address, proof of payment method ownership submitted during KYC;
• Account credentials: Username and encrypted password (k8k8 never stores passwords in plain text);
• Financial data: GCash account number, bank account details, transaction history, deposit and withdrawal records;
• Communications: Messages, chat transcripts, and records of your interactions with k8k8 customer support.

2.2 Data Collected Automatically

• Technical data: IP address, browser type and version, operating system, device type and identifiers;
• Usage data: Pages visited, games played, session duration, login timestamps, betting history, and in-game activity;
• Cookie data: As described in Section 6 of this Policy.

2.3 Data From Third Parties

k8k8 may receive personal data from identity verification providers, fraud prevention services, payment processors (including GCash, Maya, BPI, and BDO), and affiliated marketing partners. This data supplements the information you provide directly and is used solely for the purposes described in this Policy.

3. How We Use Your Personal Data

k8k8 uses personal data for the following purposes:

k8k8 does not use your personal data for purposes beyond those listed above without first obtaining your explicit consent or unless required to do so by applicable law.

4. Legal Basis for Processing

k8k8 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you agreed to, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML), Know Your Customer (KYC), and data privacy regulations;
• Legitimate interests: Processing for fraud prevention, platform security, and improving the k8k8 service, where these interests are not overridden by your data protection rights;
• Consent: Processing for marketing communications and optional personalisation features, where you have provided explicit opt-in consent. You may withdraw this consent at any time.

5. Data Sharing and Disclosure

k8k8 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data may be shared with the following categories of recipients, strictly for the purposes outlined in this Policy:

• Payment processors: GCash (Mynt/Globe Fintech), Maya (Voyager Innovations), BPI, BDO, UnionBank, and other payment service providers, solely to process your transactions;
• Identity verification providers: Third-party KYC and AML services used to verify your identity and age in compliance with regulatory requirements;
• Game providers: Licensed game studios whose games are available on the k8k8 platform, to the extent necessary to deliver the gameplay experience;
• IT and security service providers: Cloud infrastructure, cybersecurity, and fraud prevention vendors operating under strict data processing agreements;
• Regulatory authorities: Government bodies and regulators where disclosure is required by law or court order;
• Professional advisers: Legal, accounting, and compliance professionals bound by confidentiality obligations.

All third parties with whom k8k8 shares personal data are contractually required to handle it in accordance with applicable data protection law and to use it solely for the stated purpose.

6. Cookies and Tracking Technologies

k8k8 uses cookies and similar tracking technologies (including pixels and local storage) to operate the Platform and improve the experience for Filipino players. The categories of cookies used are as follows:

• Strictly necessary cookies: Essential for platform operation, including maintaining your login session and enabling core functionality. These cannot be disabled;
• Performance cookies: Collect aggregated, anonymised data about how players use the Platform, helping us identify and fix issues and improve navigation;
• Functional cookies: Remember your preferences such as language settings and game lobby filters;
• Analytics cookies: Help k8k8 understand player behaviour at a platform-wide level to improve game selection, promotional relevance, and site design.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the k8k8 platform.

7. Data Retention

k8k8 retains personal data for as long as necessary to fulfil the purposes described in this Policy and to comply with legal and regulatory obligations. The following retention periods apply as a general guide:

• Account data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in accordance with AML and financial record-keeping requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC and verification documents: Retained for the period required by applicable anti-money laundering regulations, typically five (5) years following the end of the business relationship;
• Support communications: Retained for three (3) years from the date of the last interaction;
• Marketing consents: Retained until consent is withdrawn, plus a reasonable period thereafter to demonstrate compliance.

When personal data is no longer required, k8k8 will securely delete or anonymise it in accordance with applicable data protection standards.

8. Data Security

k8k8 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the k8k8 platform;
• Encrypted storage of all sensitive data at rest, including passwords (which are hashed using industry-standard algorithms and never stored in readable form);
• Strict access controls limiting employee access to personal data on a need-to-know basis;
• Regular security audits, penetration testing, and vulnerability assessments;
• Two-factor authentication options for player accounts;
• Continuous monitoring for suspicious activity and automated fraud detection systems.

While k8k8 takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. In the event of a data breach that affects your rights, k8k8 will notify affected players in accordance with applicable regulatory requirements.

9. Your Data Rights

As a player or visitor, you have the following rights in relation to your personal data held by k8k8:

• Right to access: You may request a copy of the personal data k8k8 holds about you;
• Right to rectification: You may request correction of inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where k8k8 has no legitimate legal basis to retain it. Note that certain data must be retained for regulatory compliance purposes and cannot be erased on request;
• Right to restrict processing: You may request that k8k8 limit the processing of your data in certain circumstances;
• Right to data portability: You may request that certain data be provided to you in a commonly used, machine-readable format;
• Right to object: You may object to processing based on legitimate interests or to direct marketing at any time;
• Right to withdraw consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact k8k8's Data Privacy Officer at [email protected]. k8k8 will respond to all verifiable data rights requests within thirty (30) days.

10. Children's Privacy

The k8k8 platform is strictly intended for adults aged 21 years and above. k8k8 does not knowingly collect personal data from persons under the age of 21. Age verification is conducted at registration and prior to any withdrawal. If k8k8 discovers that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all transactions will be reviewed, and any winnings will be forfeited. The data will be deleted as soon as practicable to the extent permitted by law.

11. Third-Party Links

The k8k8 platform may contain references to third-party services such as payment processors and game providers. k8k8 is not responsible for the privacy practices of these third parties. We recommend that you review the privacy policies of any third-party service you interact with directly as part of your k8k8 experience.

12. Updates to This Privacy Policy

k8k8 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform functionality. Any material changes will be communicated to registered players via their registered email address or through a prominent notice on the k8k8 platform prior to the change taking effect. The "Last Updated" date at the top of this Policy indicates when it was most recently revised.

Your continued use of the k8k8 platform following any update to this Policy constitutes your acknowledgement of the revised terms. We recommend reviewing this page periodically.

13. Contact and Data Privacy Officer

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by k8k8 Casino, please contact our Data Privacy Officer: